http://www.captaincompare.com/racv/ Compare cheap car insurance in Australia Fri, 02 Jul 2010 13:40:18 +1000 hourly 1 http://wordpress.org/?v=3.0 http://www.captaincompare.com/racv/comment-page-1/#comment-539 ena Fri, 02 Jul 2010 13:40:18 +0000 http://captaincompare.com.au/?p=205#comment-539 Bad experience with the RACV: sold my car and cancelled my insurance, but they simply kept on deducting premiums - was very rude when I brought this to their attention. Had to ask my bank to stop their deductions, and even after receiving the RACV 'refund' cheque on the balance of my insurance I kept getting RACV calls telling me that my policy was in arrears! Very shonky and disorganised company - stay away from the RACV! Bad experience with the RACV: sold my car and cancelled my insurance, but they simply kept on deducting premiums – was very rude when I brought this to their attention. Had to ask my bank to stop their deductions, and even after receiving the RACV ‘refund’ cheque on the balance of my insurance I kept getting RACV calls telling me that my policy was in arrears! Very shonky and disorganised company – stay away from the RACV!

]]> http://www.captaincompare.com/racv/comment-page-1/#comment-198 kristine Sun, 21 Mar 2010 10:40:01 +0000 http://captaincompare.com.au/?p=205#comment-198 I had the pleasure of using RACV in December 2009, It took me 9 phone calls to have a claim lodged, and then the consultant I spoke too on the phone was very rude and abupt. I was helping a friend out who had made 6 phone call before I made the final 3 calls for her. She asked me to do this for her, as she was going no where fast with them, I complained to the call centre manager about the consultants attitude and was told because I knew what I wanted she could not handle me. Anyway I had a policy with them as well but not any more. i have now changed Insurance companies and my firend that I was helping out will be as well after 25 years + of insurance with them and not making any claims this experience was very bad. Stay clear of this insurance company with a wide berth.. I had the pleasure of using RACV in December 2009, It took me 9 phone calls to have a claim lodged, and then the consultant I spoke too on the phone was very rude and abupt. I was helping a friend out who had made 6 phone call before I made the final 3 calls for her. She asked me to do this for her, as she was going no where fast with them, I complained to the call centre manager about the consultants attitude and was told because I knew what I wanted she could not handle me. Anyway I had a policy with them as well but not any more. i have now changed Insurance companies and my firend that I was helping out will be as well after 25 years + of insurance with them and not making any claims this experience was very bad. Stay clear of this insurance company with a wide berth..

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